Privacy Policy
Last updated: September 24, 2026
Leadly (“Leadly,” “we,” “us”) runs advertising for home service businesses and sends the resulting customer leads to them. This policy explains what information we collect, how we use it, and the choices you have. It covers our website at leadly.vip, the Leadly app, and our text messages.
Information we collect
- Business customers (contractors): business name, your name, mobile number, email, trade, service area, ad budget, the jobs and offers you want to advertise, photos you upload, notes you send us, and billing details. Card payments are handled by our payment processor. We never see or store your full card number.
- People who respond to our ads (leads): the details they choose to send, such as name, phone number, general location or ZIP code, the job they need and their message. We collect this only so we can pass it to the business they asked to hear from.
- Automatically: basic device and usage information such as browser type, pages visited and approximate location from your IP address. We use it to keep the service working and secure.
How we use information
- To set up, run and improve your ads, and to deliver leads to you.
- To send you account and lead notifications by text message and email.
- To bill you, provide support and keep our service secure.
- To show you results in the app, such as leads received and jobs you mark as won.
- To comply with the law.
How we share information
We do not sell personal information. We share it only:
- With the business a lead asked to be contacted by. A lead’s details go only to that business.
- With service providers who help us run Leadly, such as website and database hosting, payment processing, text message delivery and the advertising services we use to run your ads. They may use the information only to provide their service to us.
- If required by law, to protect our rights or safety, or as part of a merger or sale of our business.
Text messages. Mobile numbers and text message consent are not shared with or sold to third parties or affiliates for marketing purposes. We use your number only to send the messages you signed up for: account updates and new lead alerts. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time and HELP for help.
How long we keep information
We keep your information while your account is active and for as long as needed to provide the service, meet legal and tax obligations and resolve disputes. You can ask us to delete your account and data at any time, and you can delete your account in the Leadly app.
Security
We use industry-standard safeguards such as encrypted connections and access controls. No system is 100% secure, but we work to protect your information.
Your choices and rights
- You can view and update your business information in the app or by contacting us.
- You can ask for a copy of your information, ask us to correct it or ask us to delete it.
- California residents have the right to know, delete and correct personal information and to not be discriminated against for using these rights. We do not sell or share personal information for cross-context behavioral advertising.
- You can opt out of text messages by replying STOP.
Children
Leadly is for businesses and adults. We do not knowingly collect information from children under 13.
Changes
If we make important changes to this policy, we will update the date above and let active customers know.
Contact us
Questions or requests: hello@leadly.vip